Robert Dyas

Contact: Aimee Kuehnel

It all started with a fiver. That was how much Robert Dyas had to invest in his new business when he emigrated from County Meath in Ireland. The first shop was set up in London in 1872 and by the time of his death at the age of 66 the enterprising Robert had established 18 stores and a strong family business. His sons took over after that, followed by his two grandsons who sadly passed away in 1961 and 2002.

In July 2012 Theo Paphitis, who is now Chairman, acquired the business with its 96 stores spread across the South of England varying in size from a large 9,000 sq ft right down to 1,250 sq ft.

We began as Ironmongers but now we’re so much more. We are a modern retailer with up-to date systems, people and ideas. We are curious and interested in the new and we scour the world for the latest products and nifty solutions that make homemaking easier. But we are not interested in the flimsy or throwaway. For us, new products must be enduring as well as innovative. Our aim is always to provide a customer service that is truly second to none.

The next stage of our development is the growth of our multi channel business. We are developing our e commerce, marketing and customer service functions to support both the on and offline business; drive growth through new key initiatives and ensure the plans across all of our direct channels are met. It is a very exciting time to be part of a growing business that is rising to the challenges of today’s retail environment.

Robert Dyas

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